Ronnel Vinluan joined the team in July 2025, bringing over 14 years of diverse experience in administrative support, customer service, operations, and workforce management. Throughout his career, he has successfully managed end-to-end order processing, CRM and ERP systems, compliance reporting, credit control, and workforce scheduling. Ronnel has worked with international clients, handling both technical and customer-facing functions while ensuring smooth operations and excellent service delivery.

He is recognised for his ability to streamline processes, work in teams, and provide reliable solutions that enhance business processes and systems.

In 2021, he was honoured as Employee of the Year for his outstanding performance and contributions to his previous organisation. With strong skills in CRM, ERP, ticketing, and reporting tools, Ronnel continues to add value through his dedication, problem-solving mindset, and commitment to client satisfaction.